At Lehigh Regional Medical Center, our mission is to exceed your expectations by providing superior service, heartfelt compassion and an unwavering commitment to your safety and well-being. In order to ensure that we follow through on our promises to you, we rely on the following three principles in doing this:
We want to make sure that you are extremely satisfied with the care you receive. If at any time you are not satisfied with your care, please let us know. All of our staff is committed to achieving your standards of excellence.
Following your stay with us, you may receive a survey in the mail asking for your feedback. I hope you will take a few minutes to fill it out and let us know how we are doing. Again, it is both an honor and a privilege to serve you and we want to make sure we provide you and your family the very best of care…Always.
Thank you for allowing us to serve you.
Joanie Jeannette, CEO